Certification FAQ

Who needs certification?

Certification is required for all ATHENSA partners.

ATHENSA defines 5 types of partnerships – Software Business Partner, System Integration Partner, Tools Development Partner, Support Partner, and Academy Partner. Certification exam is required for each partnership type.

Why should I get certified?

Certification increases your confidence and builds your ATHENSA products experience.

Other benefits are available and depend on the Certification program you choose.

When does the certificate expire?

The certificate is valid for six months and needs to be renewed twice per calendar year.

What certification programs are available?

Software Sales Partner program

System Integration Partner program

Tools Development program

Support Partner program

Academy Partner program

What is the certification procedure?

1. Register here and choose your partnership type.

2. Start certification process for each type of partnership within 30 days of registration.

3. Request your exam here.

4. Pass the exam successfully.

5. Renew your company certifications twice per calendar year.

N.B. Two people from each company are required to pass the exam successfully in order to be listed on the ATHENSA website.

Who gets certified - the person or the company?

We certify companies only.

In order to list a company as a certified partner on the ATHENSA website, two people from the same company are required to pass the exam successfully.

How can the certification be obtained?

ATHENSA validates your expertise after successfully passing an exam.

1. Fill in the exam request.

2. Click on the link, received over the email.

All ATHENSA exams are executed online.

Exams cover all ATHENSA products and solutions, as well as general broadcast and IT knowledge.

In order to pass your exam successfully, a score of 80% or higher is needed.

You will receive your exam results within 24 hours of submission.

What does the certification exam contain?

It depends on the Certification Program.

Software Business Partner exam contains about 30 online questions, covering all ATHENSA products, solutions and sales practice, as well as general broadcast and IT knowledge questions.

System Integration, Support Partner and Academy Partner exams contains about 15 specific for the related area questions (system integration, support, teaching)

Tools Development Partner exam contains about 20 questions about general functionality of  ATHENSA software, ATHENSA API and SDK as well as general IT knowledge and software security.

Some exams may contain practical part as well.

What is the examination time?

You have one week to complete and submit the exam.

Can I proceed with the exam online,or should I visit ATHENA premises?

The exam is online.

How and when will I find out the test results?

You will receive your exam results within 24 hours of submission.

In order to pass your exam successfully, a score of 80% or higher is needed.

In order to list a company as a certified partner on the ATHENSA website, two people from the same company are required to pass the exam successfully.

How many times can I show up for an exam?

Each candidate may try show up for an exam up to three times.

If one and the same candidate from one and the same company fails three times in a row, the company will lose its certification and the related benefits.

What will happen if I don’t pass the exam?

If you don’t pass the exam from the first time, you can try again after one week.

In order to be successful, we recommend that you use our resource base to gain the necessary knowledge or request a training from ATHENSA.

If you fail three times in a row, you will lose your certification and the related benefits.

How many certificates are needed in order to certify a company?

The partnering ATHENSA company needs to be certified for each type of partnership it claims. Two certified people per company are needed too. For example, if a company wants to be certified both as System Integration Partner as well as Support partner, then at least two people from the same company would need to pass certification for each of the certification programs.

How to get prepared for the certification exam?

You can find all needed information on our website. All manuals, tutorials, white papers, and other resources are open to anyone interested.

Please, check out the available resources here.

Personal training is an option. You can request it here.

Free training is available for…

Are there any other companies, authorized to provide partners’ certification?

No. Only ATHENSA provides Business Partners certification.

Are there other companies, authorized to provide training?

Yes, all ATHENSA Academy partners are certified to train both ATHENSA clients as well as ATHENSA partners.

Is the certification paid?

No, it is free of charge.

Is the training paid?